Contact
technical support
technical support
We respect our customers, so please notify us,
when you have any problems with the service.
when you have any problems with the service.
卡
我们的卡对媒体平台的信任程度如何？
Our cards have high trust and are compatible with all advertising services. We are actively fighting against actions that affect credability between our cards and media platforms (for example the declined payment strategy with fb). Accounts that violate the company's policy may be blocked!
怎样封锁卡？
Go to "Cards" section. Select the card you want to block. Click the "Block" button. Confirm the blocking of the card.
如何添加自动充值卡功能？
已发行卡时会要求您添加卡自动充值选项.如果您没有使用过此功能并且想稍后再使用您需要打开 "卡" 部分，选择您需要的卡然后点击 "自动充值" .输入所需金额并点击 "保存".
如果您忘记给卡充值会怎样？
在这种情况下您的卡将被锁定且无法解锁.为了您的方便请使用自动充值卡选项.
本卡维护费用是多少？
Card issuance is free. Card monthly maintenance cost: Universal Advertisement 15 USD per month 10 USD per month Also, the service charges a single commission of 2.5-5%, regardless of account replenishment amount.
发行卡需要多长时间？
本卡将立即发行.
如何发行本卡？
Choose the "Cards" section, "Issue a card" subsection. Choose the type of the card you are interested in and click the issue button. Enter the amount to deposit a card. Confirm the terms of service. Click “Issue” button.
Operations
How to view the transactions history?
您可以在 "历史记录" 部分查看您帐户的借记和存款历史记录.要查看卡的历史记录请进入 "卡" 部分点击图标选择所需的卡，交易记录将显示在底部.
是否可以从服务中提款？
Yes, it is possible. The service charges a commission of 10% of the withdrawal amount. Please note that the minimum withdrawal amount is $100
将卡内的资金退回至账户的条件是什么？
资金从卡转入账户余额不超过1天.
如何充值余额？
Go to "Accounts" section. Enter the deposit amount (at least 30.00 USD). Click the "Top up" button. Choose the deposit method "BTC" or "USDT". Make a transfer using the provided details.
Which transactions are prohibited with cards?
Note that it is strictly prohibited to use the EPN.NET service for the following operations: to transfer funds to accounts of the legal entities registered in Ukraine and the Russian Federation; to acquire cryptocurrency; to replenish payment systems, broker accounts, and currency exchange accounts; to pay for gambling/betting and dating services. In case of the rules violation your account will be blocked with no refund.
账户
为什么需要验证账户？
账户验证允许您无限数量地发行卡.
最低存款额是多少？
A minimum deposit amount for personal account replenishment is 30.00 USD. When issuing a card, the minimum deposit amount is 1.00 USD.
Bins
哪些BIN最适合FB/Google/TikTok等？
本信息可以在交易历史中查看.有必要通过指定您需要的平台来过滤历史记录.并查看哪些BIN有成功的交易.
什么是BIN？
Bank identification number, it defines the payment system of the card (Visa, MS, etc.), the country of the issued card, the bank that issued the card, etc. You can independently check our bins using any binchecker # https://bincheck.io/
Other
支持服务时间是多少？
24/7个人支持.
是否可以支付Yandex，VK等俄罗斯服务的费用？
由于银行政策禁止向俄罗斯联邦，乌克兰的公司付款.但是如果这些国家/地区的商家位于其他地方则可以向这些公司付款.例如Yandex在瑞士设有分公司（Yandex.Direct Lucern CH）.在这种情况下允许向Yandex付款.